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Archive for the 'Strategy' Category

Attitude Adjustment

Wednesday, July 8th, 2009

As the world notes the untimely passing of TV pitchman Billy Mays, it gives us all a moment and a reason to reflect on his success. While tragic, if it can be said that there is something positive in every negative thing, then perhaps Mr. Mays shall leave an undying legacy more important than clean shirts [...]

Consistently Inconsistent

Wednesday, July 8th, 2009

In the past week, the post-election turmoil of Iran has been a major news topic.  Besides the magnitude of the events themselves, much ado has been made over the US response to the crisis through the President.  Has the President said enough?  Not enough?  What does it matter?
The matter goes far deeper than one’s individual [...]

Take One Step Forward If You Have Never Agreed to Binding Arbitration…. Not So Fast!

Wednesday, July 8th, 2009

If you’ve ever found yourself in a dispute with another party, business, or employer, you probably relied on the fact that you could be heard in a Court of Law if you had an unresolved legal issue. While not perhaps the most desirable outcome, you may have taken some solace in that the Constitution ensures that [...]

A Bloody Nose

Monday, January 12th, 2009

Common sense has become uncommon.  Customer service is an oxymoron.  Culture has coarsened.  These are all common complaints in modern times.  The answers seem to range from complaining about it for the sake of complaining, considering it a lost cause, or putting a great big happy face on all of it.  It’s hard to fix [...]

The Credibility Gap

Thursday, January 8th, 2009

Credibility turned out to be too timely a topic to ignore today.  The subject had been on my mind, and then I ended up engaging in a pretty deep discussion of the matter.
I’m many things, but I’m a communicator first.  My background in sales, marketing, and technology falls behind that.  As such, I know there [...]

Honesty vs. Hypocrisy

Monday, January 5th, 2009

Leading up to Christmas, amidst the usual rancor regarding businesses that have gone “P.C.,” I heard perhaps the freshest argument and the one with which I personally agree the most regarding whether or not businesses choose to dare utter the word “Christmas.”  In an interview on Fox News, a minister (sorry, I didn’t take note [...]

Outrunning the Bear

Wednesday, September 17th, 2008

There are many iterations of a certain joke, some with boy scouts and some with lawyers, some told longer with more buildup and some short and sweet.  But the punchline between the two conversing characters in the woods is virtually the same in all versions.
“Why are you putting tennis shoes on?  You can’t outrun a [...]

Oh, I’m So Offended!

Thursday, September 11th, 2008

I’m offended! 
When did one little word come to have so much impact, and why is it we spend countless hours and otherwise useful and productive energy ensuring no one says it about something we said or did.  Why is it the one crime where intent cannot be measured as a factor, and only testimony [...]

Fight!

Wednesday, September 10th, 2008

Winner or loser?
I think most people think of themselves as one or the other.  Surely, some people refuse the label, which I guess that means you were never in the game.  I’m not sure that isn’t a rank below loser.
Either way, you’ve most likely crafted a resume before, and what is that if not a [...]